Yes. We primarily work by appointment so we can offer you personalized service and guarantee your space.

Yes. All appointments require a deposit to be confirmed. The deposit is deducted from the total service cost and is non-refundable .

Yes. You can cancel or reschedule with a minimum of 24 hours' notice . Cancellations or changes made with less notice may result in the loss of your deposit.

We offer a 10-minute grace period . After that time, the service may be reduced, modified, or canceled depending on the time available.

No-shows forfeit their deposit. Future appointments may require a larger deposit or full payment in advance.

It depends on availability. If you wish to add a service, we recommend informing us in advance to reserve the necessary time.

Yes. The prices listed are starting prices. Designs, rhinestones, extensions, repairs, removals, and additional work may incur an extra cost.

Please arrive with your eye area clean, without mascara or makeup. If you have allergies or sensitivities, please inform us before your appointment.

You must inform us about allergies, sensitivities, irritations, recent treatments, or products you are using that may affect the service.

Yes, it depends on the service. If you have any issues directly related to the service, please contact us within 48 hours so we can assess it.

To maintain a comfortable and professional environment, we recommend attending alone. Children must be supervised by a responsible adult.

You can book through our appointment system or using the contact methods available on our website.

We accept the payment methods indicated at the time of booking or communicated by our business.

Don't hesitate to contact us. We're happy to help.